By Stephen C. Schultz The dew around the window was starting to bead up. In a classic case of chaos theory, the little beads of water gave way to gravity and randomly bounced and bumped their way to the window sill like a steal marble in a pinball game. There was a small pool of water in the cracked and peeling beige paint. I sat facing the window, staring at the small engraved stone nestled in the flower beds. There weren’t many flowers at this time of year. Mostly rhododendrons and Oregon grapes reaching skyward from the damp bark mulch that covered the planter area. The month of January in Eugene Oregon was filled with days and days of mist and fog. In fact, pretty much from October through June was filled with fog, rain, mist, showers, freezing rain and occasionally snow. The local weathermen didn’t bother with predictions about the chance of precipitation; they took pride in developing new adjectives to describe the type of precipitation and how much you can...
By Stephen C. Schultz One of the assumptions we can easily make in behavioral healthcare is that families simply need more information. There are insurance benefits to verify, levels of care to understand, providers to contact, evaluations to schedule, and treatment options to compare. It seems reasonable to believe that if we can explain the process clearly enough, families will know what to do next. After nearly twenty-five years of working with families considering residential treatment, I've found myself looking at that assumption a little differently. The challenge often isn't the complexity of the information. It's the amount of information arriving all at once. By the time many parents contact Oxbow Academy, they have been living with uncertainty, fear, and emotional exhaustion for months, and sometimes years. Many have already navigated outpatient therapy, medication management, school interventions, psychological testing, and countless difficult conversations at h...